2-Step Verification
An Extra Layer of Protection
Enjoy even more security for your accounts and financial information.
Securing Your Accounts
Your security is a top priority—that’s why we’ve added 2-Step Verification to your sign in process. With 2-Step, you’re even more likely to avoid fraud.
2-Step is a deeper layer of protection for signing in. After completing your usual sign in process, you’ll be prompted to enter a security code or tap a push notification sent to one of your remembered devices. This is the second step. Then you’ll be able to access your accounts.
By asking you to complete this second step, we’re double-checking your identity. 2-Step makes it much harder for defrauders to access your account because they’d need your username, password and access to your email or remembered device. It’s one more way we’re working to protect your accounts.
How to Complete 2-Step Verification Using Text
Mobile Banking
- Sign in to the mobile app.
- Select Text Message as your 2-Step Verification method, then tap Send.
- Check your text messages for the NFCU security code.
- Back in the Navy Federal app, enter the security code and tap Submit.
- When prompted, tap Remember Device for a faster and more secure sign in.
Frequently Asked Questions
How can I avoid being prompted for 2-Step every time I sign in?
To avoid being prompted every time you sign in to mobile banking, remember your device during the 2-Step process or in Profile & Settings. To avoid additional prompts in online banking, check the box to remember your browser during the 2-Step process. You can also manage your remembered browsers in Settings.