Awards & Recognition
Member Service Awards: We're Member Driven
With every call and every transaction, we take the opportunity to make a difference in our members' lives. We're proud to be consistently recognized for those efforts.
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#1 Among Banks in Newsweek's Most Trustworthy Companies in America
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#1 Among Banks Multichannel for Customer Experience in Forrester's CX Index™ Survey
Choosing where you put your money and who you trust to help you reach your goals is a big decision. Learn more about our commitment to service excellence.
Military Service Awards: We're Military-Minded
We were founded with a vision to provide affordable loans for military members. We continue that legacy today, earning honors for supporting the financial goals for servicemembers and their families.
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Best Military Bank and Credit Union by Military Wallet -
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Credit Union of the Year–Navy's Distinguished Credit Union Service Award for Naval Station Great Lakes, Great Lakes, IL Branch by the U.S. Navy -
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Best Military Bank and Credit Union by US News & World Report
Workplace Environment Awards: We're Employee-Focused
Navy Federal has been recognized as a Fortune 100 Best Companies to Work For® in 2024 for the 14th year, and 13th consecutive year, due to its great benefits, numerous opportunities for development and an environment where employees can thrive.
Disclosures
CX Elite brands are ranked among the top 5% of the 221 Brands covered in Forrester's proprietary 2023 CX Index™ survey. The ranking was based on responses from 165,545 survey responses for the market. The proprietary survey results are based on consumers' opinions of the experiences with the brands in the survey. Forrester Research does not endorse any company included in any CX Index™ report and does not advise any person to select the products or services of any particular company based on the ratings included in such reports.
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