Mobile and Online Banking FAQs
What's digital banking?*
Digital banking gives you quick, direct access to your funds. You can access your accounts and automate your finances using our mobile app or online banking, and easily manage your money on your time.
With digital banking, you can:
- make payments with free, online Bill Pay
- easily transfer money to another member
- send money to family and friends in minutes with Zelle®Footnote 1
- deposit checks safely and securely with mobile deposit
What's security code verification?
Will Navy Federal ever call me to ask for my security code?
What number will the security code come from?
How much time do I have to complete the verification?
What if my phone number listed isn’t able to receive text messages?
What if I get locked out of the digital banking enrollment application?
How do I close my account?
Disclosures
1
Zelle® and the Zelle®-related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
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