Frequently Asked Questions
General Information About the Navy Federal GO Prepaid Card
What is a Navy Federal GO Prepaid Card?
Navy Federal GO Prepaid is a reloadable prepaid Visa® Card. It can be used everywhere that accepts Visa Debit Cards—that’s millions of locations worldwide. You can add funds anytime via the mobile app, online or over the phone from your Navy Federal Debit Card or Credit Card (Visa or Mastercard® only). You can view Visa GO Prepaid Card transactions and check the card balance online or on the Navy Federal GO Prepaid App.
GO Prepaid Card accounts can only be opened by an Account Owner who is a Navy Federal member and:
- has a valid Social Security Number (SSN)
- has a Navy Federal Debit or Credit Card (Visa or Mastercard only) in their name to fund the card
- is age 18+
A person is considered a member if they’re listed as primary owner on a Navy Federal Membership Savings Account. There’s no requirement for additional cardholders to be Navy Federal members, but they must be at least 13 or older and possess a valid SSN. Navy Federal requires that all Navy Federal GO Prepaid Cards be printed with the cardholder’s name.