Additional Mailing Addresses
Need to send us something by mail?
You can find our mailing addresses below. If you don't see what you're looking for, please give us a call at 1-888-842-6328. We're available 24/7.
General Mail and Deliveries
| Type of Mail | Address |
|---|---|
| Delivery/Express Mail Addresses | 820 Follin Lane SE Vienna, VA 22180-4907 |
| General Correspondence | PO Box 3000 Merrifield, VA 22119-3000 |
Credit and Debit Cards
| Type of Mail | Address |
|---|---|
| Credit Card Disputes or Fraud | PO Box 3503 Merrifield, VA 22119-3501 |
| Visa® Payments | PO Box 3500 Merrifield, VA 22119-3500 |
| Mastercard® Payments | PO Box 3500 Merrifield, VA 22119-3500 |
| Credit Bureau Disputes | PO Box 3700 Merrifield, VA 22119-3700 |
| Visa Debit Card Disputes | PO Box 23603 Merrifield, VA 22119-3603 |
| American Express® Payments | PO Box 3500 Merrifield, VA 22119-3500 |
| Debit Card Services | PO Box 23603 Merrifield, VA 22119-3603 |
Loans
| Type of Mail | Address |
|---|---|
| Consumer Loan Payments (Auto, Motorcycle, Boat, RV and Personal Loans) | PO Box 3100 Merrifield, VA 22119-3100 |
| Student Loan Payments Note: Include loan number and invoice # on the memo line of the check | PO Box 824575 Philadelphia, PA 19182-4575 |
| Vehicle/Boat/Airplane Title | PO Box 25109 For FedEx, UPS or other express courier delivery, please send to: Navy Federal Credit Union c/o BOS |
| Mortgage Servicing Error Resolution and Information Request** | PO Box 3302 Merrifield, VA 22119-3302 |
| Insurance Checks for Loan Payoffs or Navy Federal Endorsement | PO Box 3105 Merrifield, VA 22119-3105 |
Mortgages and Equity
| Type of Mail | Address |
|---|---|
| Mortgage/Equity Payments | PO Box 3300 Merrifield, VA 22119-3300 |
| Mortgage Servicing Error Resolution and Information Request** | PO Box 3302 Merrifield, VA 22119-3302 |
Other Areas of Interest
| Type of Mail | Address |
|---|---|
| Deposits/Purchases | PO Box 3100 Merrifield, VA 22119-3100 |
| Power of Attorney Forms | Attn: RS Power of Attorney PO Box 36460 Pensacola, FL 32526-6460 |
| Business Solutions | PO Box 38000 Merrifield, VA 22119-3801 |
| Employment | PO Box 3400 Merrifield, VA 22119-3400 |
Disclosures
**Under Regulation X of the Real Estate Settlement Procedures Act (RESPA), borrowers have the right to resolve errors or request information about their mortgage accounts in writing. Error notices or information requests written on your loan payment coupon or other payment medium provided to you by us will not be accepted. Your written notice of error or information request must include your name, account number and explanation of the error or reason for the request. Any written notice or request you wish to submit must be sent to this address.